Digital Learning Technology Expert at Coca-Cola

At Coca-Cola HBC, we aspire to have a culture of continuous, self-directed learning, where all our people drive their own growth. One of the key levers to achieve this is the learning experience itself. Intuitiveness, simplicity, interactivity are some of the critical factors for success.

As a Digital Learning Technology Expert, your role is to:

• Enable employees’ personal growth by ensuring smooth user experience & a rich offer of up-to-date and relevant digital content to accommodate a variety of learning needs and preferences. You will have the opportunity to influence the way thousands of learners grow using our digital materials and tools.
• Drive innovation and growth through the introduction of the latest technologies, such as agentic AI, with value-add on personal growth, organizational capabilities development and employee experience.
• Work closely with our functional experts and/or learning partners to develop and/or curate fit for purpose digital content, either DiY or using a 3rd party agency, meeting learners’ needs and adult learning principles.

IN THIS EXCITING ROLE YOU WILL:

• Manage online content libraries and LMS features facilitating a smooth and intuitive user experience.
• Leverage and even develop tools that will help our learners drive their own development utilizing a variety of available apps, coding languages and software (PowerApps, PowerAutomate, Copilot Studio, etc.).
• Stay aware of the latest trends on the market implementing selected ones within Coca-Cola HBC.
• Ensure high quality and efficient delivery of end products.
• Report on the usage and behaviors of our learners making sure we are doing our best to serve our learners.
• Place emphasis on continuous improvement and exploit every opportunity to learn through searching on the internet and exchange of knowledge with colleagues. Avoid relying only on formal learning settings.

YOU CAN BE SUCCESFULL IN THIS ROLE IF YOU HAVE:

• Around 2 years of experience working with LMS and LXP as a moderator or business administrator, preferably Cornerstone OnDemand.
• 1 or more years of experience working with Power Automate, PowerApps, SharePoint, Copilot Studio.
• Strong ability to analyze large amounts of data and present insights to stakeholders.
• Advanced Excel skills.
• Skills in using HTML and CSS to design and style dynamic web elements, such as automated email notifications and digital certificate templates.
• Fluency in prompt engineering, including designing high-performance system prompts, few-shot learning, and working chain-of-thought techniques to ensure high-quality model outputs.
• Experience in AI-augmented troubleshooting, leveraging large language models to diagnose system issues and design automated solutions or process improvements.
• Understanding of customer-centric design and ability to identify customer needs as per design thinking methodology.
• Excellent command of the English language; English will be the main language of communication.