Developer Advocate at Moniepoint Inc.

About the Role

• As a Developer Advocate, you will be the bridge between our powerful APIs and the developer community. Your primary responsibility is to empower developers to build with our products successfully.
• You will achieve this by creating exceptional technical content (documentation, articles, videos), fostering a vibrant community, and representing the voice of the developers within our product and engineering teams.
• This role requires a unique blend of technical expertise, communication skills, and empathy for the developer experience.

What You'll Do (Key Responsibilities)

Content Creation:

• Write, maintain, and continually improve our technical documentation to ensure it is clear, accurate, and easy to follow.
• Author engaging technical articles, tutorials, and blog posts that showcase the capabilities of our APIs and guide developers on best practices.
• Create "how-to" videos, product demos, and webinars to visually explain complex concepts and integration processes.

Community Engagement:

• Be an active and authentic voice in the developer community. Engage with developers on forums, social media (Twitter/X, LinkedIn), Slack/Discord, and at events.
• Represent TeamApt/Moniepoint at developer meetups, hackathons, and conferences, both as a speaker and an attendee.
• Build and nurture relationships with key influencers and community leaders in the tech ecosystem.

Developer Support & Feedback:

• Act as the first point of contact for developer queries, providing support and guidance to help them overcome technical hurdles.
• Gather, prioritise, and channel feedback from the developer community back to our product, engineering, and design teams to drive product improvements.
• Strategy & Outreach:
• Contribute to the overall developer relations strategy to grow awareness and adoption of Moniepoint's developer platform.
• Develop and maintain code samples, SDKs, and demo applications to make it even easier for developers to get started.

What We're Looking For (Qualifications)

• Proven Technical Experience: 3+ years of professional experience as a software engineer, with a strong understanding of web technologies, APIs (REST, GraphQL), and modern programming languages (e.g., JavaScript/Node.js, Python, etc.).
• Gift for Communication: Exceptional ability to break down complex technical scenarios into simple, digestible terms for both technical and non-technical audiences.
• Public Portfolio of Work: A demonstrable history of writing technical content. This could be a personal blog, contributions to company blogs, or articles on platforms like Medium, Dev.to, or Hashnode.
• Experience with Developer Audiences: Experience speaking at meetups, conferences, or webinars. You are comfortable and confident in front of an audience, whether in-person or virtual.
• Empathy and Passion: A genuine passion for helping other developers succeed and a deep sense of empathy for their challenges and needs.

Nice to Have:

• Experience in FinTech or with financial APIs (payments, banking, etc.).
• Previous experience in a Developer Relations or Developer Advocate role.
• Experience creating and editing video content.
• Active participation in open-source projects or developer communities.