Deputy Branch Manager at Alert Microfinance Bank

Role Description

• This is a full-time, on-site role for a Deputy Branch Manager, located in Ilorin.
• The Deputy Branch Manager will oversee daily branch operations, manage staff, and ensure the delivery of exceptional customer service.
• Responsibilities include implementing business strategies, monitoring financial performance, ensuring adherence to compliance regulations, and supporting the development of operational and sales teams.
• The individual will also support relationship management with clients, provide strategic leadership, and meet financial goals for the branch.

Qualifications

• Team management, leadership, and interpersonal skills to supervise staff and build a collaborative branch environment
• experience working in an MFB
• Experience with financial planning, budgeting, and monitoring financial performance
• Strong knowledge of banking operations, compliance, and risk management practices
• Relationship management and customer service skills to foster lasting client relationships
• Business development and sales strategy expertise
• Analytical skills, problem-solving abilities, and attention to detail
• Bachelor's degree in Business Administration, Finance, Management, or a related field
• Previous experience in a similar role within the banking or financial services sector is an advantage