Deposit Collection Officer at Mkobo Microfinance Bank Limited (Mkobobank)

Description

• To grow the bank’s deposit base by sourcing, mobilizing, and maintaining low-cost deposits from both new and existing customers, while ensuring operational integrity, transparency, and compliance with internal control standards.

Responsibilities

• Identify, engage, and onboard potential customers for savings and crossing selling of the bank other savings products e.g fixed deposit, target savings etc.
• Mobilize daily, weekly, and monthly deposits through field activities, marketing drives, and relationship management.
• Build and maintain strong relationships with customers to ensure retention and increased wallet share.
• Maintain proper documentation for all mobilized deposits (passbooks, collection sheets, ID copies, etc.).
• Submit daily and weekly collection reports showing customer details, deposit type, and transaction mode (cash/transfer).
• Participate in weekly field audits and performance review meetings.
• Meet or exceed assigned daily, weekly, and monthly deposit targets.

Requirements

• Minimum S.S.C.E
• 1 year of previous work experience in similar role