Dental Therapist at LOPTERRA

Job Summary

• The role emphasizes preventive care and minor treatments, contributing to comprehensive oral healthcare for the community.

Key Responsibilities

• Perform dental hygiene assessments and preventive treatments, including dental cleanings and fluoride applications.
• Interact with patients, assist in diagnosing dental conditions; ensuring their understanding of treatment plans and addressing any concerns they may have.
• Administer local anaesthesia and perform dental restorative procedures, such as fillings
• Collaborate with dentists and other dental professionals to ensure comprehensive patient care.
• Stay updated on the latest developments in dental therapy and hygiene.
• Adhere to all ethical and professional standards in dental therapy.
• Participate in continuing education and professional development activities.
• Integrate new patients (DIAs) to the Practice by their processing, this is inclusive of:
  • Completion of the Medical History Process
  • Taking the appropriate xrays
  • Appropriate Clinical photo’s and where appropriate
• To collect information/take on the health history of such patients in relation to the oral problem(s) of the Patient and assist patients with formfilling procedures where required.
• To present the said information the processing Doctor to enable their Dental Examination check to be done.
• Maintain the consultation room in a welcoming and organized manner.
• Clinical administrative Roles
• Determine and Educate on Dental Benefits:
• Assess dental benefit eligibility and limitations for patients.
• Provide estimates and explanations regarding payment arrangements.
• Educate patients on their dental benefits as needed.

Financial Facilitation:

• Present treatment plans to patients, possibly alongside the assigned doctor.
• Obtain patient consent for proposed treatments.
• Discuss treatment details, address patient concerns, and offer solutions.
• Present case fees and various financial options to aid patient decisionmaking and plan acceptance.

Record Management and Financial Obligations:

• Input details of agreed/approved treatment plans into the Company’s Patient Information Management records.
• Collaborate with relevant departments to ensure patients fulfill financial obligations.
• Liaise with Customer Experience & Accounts departments regarding changes in patients' financial statuses in a timely manner.

Workflow and Communication:

• Assist in maintaining systems, checklists, and contact lists for efficient workflows aligned with production scheduling requirements.
• Contact patients according to production scheduling guidelines, reporting this activity monthly.

Miscellaneous:

• Collaborate with the Customer Experience Team to gather patient testimonials and referrals online.
• Ensure timely and accurate communication with managers and colleagues via various channels.
• Actively engage in team meetings, trainings, and contribute dental expertise.
• Fulfill additional duties as needed to maintain operational efficiency.

Qualifications

• Bachelor's Degree / Diploma in Dental Hygiene / Therapy or related field.
• Minimum of 2 years' relevant experience in a dental practice.
• Relevant postqualification certifications would be an advantage.
• Member of Dental Therapist Registration Body Of Nigeria.
• Proficiency in dental hygiene procedures and therapies.(Understanding of comprehensive patient & recare examinations and various dental treatments commonly offered to properly advise patients on alternate treatment options & needs.)
• Excellent communication and patient interaction skills.
• Commitment to preventive dental care and patient education.
• Dedication to ongoing learning and professional growth.
• Proficiency in the use of Microsoft Office tools, including Word, Excel, Outlook and PowerPoint.
• Previous experience in the use of Patient Information Management software (PIMS) would be an advantage.