Demand Planning Manager at Food Concepts Plc

Location: Head Office, Nigeria

Job Purpose

• Demand Planning Manager will oversee the daily operations of the demand planning department team members as they analyse customer and vendor demand to develop and fine tune forecasts
• . The manager’s responsibilities include reviewing purchase history, sales history, the marketing strategies the company has used to promote products and stimulate growth and, ultimately, evaluating their effectiveness.
• This role will report to and work closely with the Senior Manager procurement and cross departmental teams, stakeholders, and vendors.
• This role will be responsible for managing 3rd party vendor relations and managing 3rd party initiatives.
• The job holder will require skills in forecast modelling, be highly analytical and possess excellent communication skills.

Core Responsibilities and Key Result Areas
Strategy Development and Implementation:

• Develop and prepare demand forecasts (operational forecasts) at multiple levels of aggregation multiple time horizons as part of a demand planning function.
• Support Annual Business Planning/monthly forecasting process by driving volume and value forecasting.
• Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
• Provide input to Supply chain Plan in developing inventory strategies on existing items, new products, and product phase-outs (volume planning for latest estimates / annual process).
• Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.

Demand Planning Operations:

• Manage historical data to generate yearly forecasts for all items across board.
• Collate and arrange weekly direct and indirect items request for all QSR Stores.
• Weekly upload of dry goods requisition from all QSR onto SAP for warehouse to supply.
• Generated sales orders shared with all warehouses the day before supply.
• Forward collated direct items (Chicken, Chips, NBC) requisition to procurement for order placement.
• Convene weekly internal meeting with SCD supervisory team to identify unavailable items in warehouse And prompt procurement to initiate supply.
• Escalate issues from QSR for both direct and indirect items supply to the necessary stakeholder within the department for timely resolution.
• Monthly update of QSR stock movement on excel sheet.
• Monthly reconciliation of stock movement against forecast to improve forecast accuracy.
• Periodical walkthrough of the warehouse to confirm and update all item Store Keeping Unit.
• Revision and update all working templates with current prices, unit of measurement and material ID on SAP.
• Keep abreast of market changes and trends that could affect demand of stock items.
• Coordination of buffer stock to QSR during seasonal holidays and extended weekends.
• Spot check at random QSR store to ensure proper stock management and practice to avoid B&D
• Weekly session and analysis of NBC order fulfillment against request with NBC representatives.
• Weekly query and closure of open, in-process and in-preparation sales order on SAP.

Key Performance Indicators

• Achievement of Company Sales, EBITDA, GP, PAT targets
• Achievement of the Marketing Department’s budget/targets/objectives
• Achievement of Individual Personal Development Plans.

Job Specifications
Educational Requirements:

• A good First Degree in Social / Management / Physical Sciences
• Possession of a Post graduate degree in Human Resources/Business Administration/Supply Chain Management or related field is an added advantage.

Experience Requirements:

• Minimum of 5-6 years’ experience in a similar role, especially in the QSR/Food Industry sector.

Professional Requirements:

• Membership of the CIPS, CILS, CILCS, CISCOM, Lean Six Sigma or any other related professional qualification is required.