Delivery Experience Associate at Konga Online Shopping Limited

Job Category: Officer Level
Reports to: Operations Manager

Job Responsibilities

• This position is designed to provide a full line of driving safety and compliance related education and training services to Delivery Associates in support of the goals and objectives of Konga Food.
• Provide practical and theory based rider training and development to enhance individual risk awareness and riding skills, and promote the benefits of a positive rider attitude to reduce driver risk.
• Provide information on trainee performance and driving development needs
• Develop a good working knowledge of Quality Assurance process including course evaluation to enable the team to meet all objectives.
• Track all fleet incident report relating customer delivery experience and satisfaction
• Supervision  and reporting of fleet condition and maintenance

Job Requirements

• Hands on Safety & Compliance experience in the Transportation industry an asset
• Experience in the provision of light riding coaching and development
• Excellent interpersonal skills
• Excellent training skills,
• Proficient in Microsoft Office - Excel, Word skills is must
• Good communication skills.