Dedicated Line Manager - West Africa at IQVIA

Job Description

• IQVIA is looking for a Dedicated Line Manager for our Clinical team. This position is based in West Africa.
• The Clinical Functional Service Partnerships (CFSP) Project Team are responsible for the management of multiple global projects for assigned clients and serve as key operational finance contact points.
• The team is also involved in supporting the strategic decisions of the business by partnering with operational teams to develop and interpret analytical data models. 
• The CFSP Project Manager is accountable for the Financial and Contractual oversight of assigned projects and ensures all reporting activities are accurate and prepared within established timelines.

Essential Functions

• Completion of month end activities and provide global variance explanations to forecast
• Revenue recognition for all projects under client portfolio
• Oversight of invoicing for fees and expenses for all projects
• Backlog phasing and adjustments for all projects
• Conduct monthly review and analysis of assigned projects, including review of revenue recognition, project performance variances, contract opportunities and ad-hoc financial analysis as required
• Monitor project and customer activity against contract terms to ensure compliance from operational teams and the customer
• Collaborate with operational teams to ensure consistency in contract preparation
• Align with Contracts, Legal and Strategic Pricing as appropriate
• Co-ordinate with Project Finance and Global Finance as appropriate to implement process improvements
• Review forecasting requirements from customer
• Attend and prepare for monthly reviews
• Defend financial performance at the Finance review calls; proactively participate in discussions to identify, communicate and address financial issues
• Partner with the Operational Excellence Lead and Model Alliance Lead to align on messaging
• Support in Business Review deliverables (Supply vs Demand, Volatility reporting)
• Meet Global Finance reporting needs (forecasting, anticipated revenue, variance analysis, ad-hoc requests)
• Attend Operational Reviews as needed; share finance results and key messages
• Act as key point of contact for customer counterpart(s)
• Meet customer reporting deliverables and deadlines
• Work closely to ensure timely invoice payment (investigate causes for aged debt)
• Involvement/Leading initiatives and workstreams to investigate and implement improvements to processes
• Support and training to Operational teams (DLMs, ROLs, other) and prep/update of guidance tools
• Perform other duties as required

Qualifications

• Bachelor's Degree
• Experience in a CRO or Pharma in a PM type capacity Req
• Strong communication skills (verbal and written)
• Excellent organization, interpersonal, teamwork skills with exceptional attention to detail and accuracy
• Positive attitude and ability to interact with all levels of staff
• Ability to manage multiple priorities to meet deadlines as necessary
• Proficient in Microsoft Excel and experience with Peoplesoft preferred
• Willingness to work in a flexible and challenging environment