Debt Recovery Officer at Willers Solutions

Our client, a reputable real estate firm, is recruiting to fill the position below:

Job Description

• The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of rent, service charges and management of finance.
• The position liaises directly with tenants, issues invoices /notices, negotiate on outstanding payments and where necessary initiates recovery action.
• The Debt Collection Officer is responsible for the administration and implementation of the debt recovery process.

Responsibilities

• Support the tenancy administration system with a particular emphasis on collection of rent and service charge.
• Ensuring accounts, invoices, notices and statements are generated, issued and/or administered on time and consistent with legislative and audit requirements
• Directly liaising /corresponding with a range of tenants on Departmental policy, payments and financial reporting requirements
• Minimizing tenant’s response times by issuing reminder notices and tenant statements and monitoring collection of debts in a timely manner
• Negotiating with tenants on arrangements regarding payments and making recommendations to management
• Contribute to the achievement of team and organisational objectives
• Contact debtors by telephone, letter, or email, to agree debt recovery plans and follow up as appropriate
• Reviewing documentation (all aspects of contract) to assess liability, identify contract issues and judge recoverability
• Researching laws and procedures to provide written advice to the management.
• Maintain statistics on recoveries.

Qualifications

• BSc / HND in Accounting, Banking & Finance, Economics, Statistics and other related field
• A minimum of Second Class Lower (BSc) or Lower Credit (HND)
• 2-3 years experience in debt recovery in a financial or a real estate sector.

Skills:

• Strong planning and organisational skills
• Good time management
• Strong communication skills (both written and oral) and an excellent telephone manner
• Appropriately assertive manner to deal with tenants
• Confident manner
• Proactive and ability to take initiative
• Able to work within a team as well as independently
• Able to handle pressure and tight deadlines
• Natural ability to interact with people from various backgrounds and various levels.

Interested and qualified candidates should send their CV to: recruitment@willerssolutions.com use "Debt Recovery Officer" as the subject of the mail.

Note: Only qualified candidates will be contacted.