Debt Recovery Officer at Direct Bridge Nigeria Limited

Job Description
Ideal candidates will be FIELD AGENTS for the company and must be able to carry out the following;

• Maintain accurate, up-to-date customer debt information.
• Take ownership of debt collection cases.
• Visitation of delinquent customers and Guarantors
• Follow-up on delinquent customers till debts are completely paid
• Issuance of Demand Letters to both customers and guarantors
• Ensure collections of overdue payments from delinquent customers after 91 Days
• Negotiation of repayment with delinquent customers and guarantors
• Weekly/monthly report of collections
• Perform skip tracing on absconded customers
• Escalate, recommend and get management’s sign-off to resolve overdue cases.

Qualifications / Skills

• Candidates should possess a Bachelor's Degree, HND or OND in relevant fields with 0 - 2 years work experience.
• Ability to work with little or no supervision
• Ability to communicate effectively
• Ability to prepare simple and concise reports on work activities
• Ability to use social media and other internet services to trace customers who may have absconded.