Dealer Acquisition Associate at CARS45 Limited

Job Summary

• Provides customer service support to the organization by acquiring, onboarding, and engaging new and existing dealers in a timely manner. Initiates contact with prospective dealers and generates new leads for the dealer management department.
• This role requires adequate follow-up with dealers, hence, the ideal candidate must be exceptionally sound in verbal communication, logical reasoning, convincing, persuasiveness, coherent flow of thought, and customer service skills, as well as a comprehensive knowledge of products, services, and company policies.

Essential Job Functions

• Cold calling and prospecting new customers.
• Ensures and provides quality service to both new and existing dealers.
• Answer questions about products and services offered by the company.
• Ensure adequate information is provided to prospective dealers/customers.
• Enter and update dealer information in the database.
• Appropriate handling of angry dealers to preserve the company’s reputation.
• Go the “extra mile” to meet onboarding quota and facilitate future sales.
• Keep records of calls and bookings while noting all useful information.
• Following up, tracking and engaging dealers.
• Additional responsibilities and the required action for assigned tasks.

Requirements
We believe that you will succeed better if you possess the following:

• First Degree or equivalent in a relevant discipline.
• 1-3 years of experience in Telemarketing/Telesales
• Knowledge of automobile products
• Experience in sales and knowledge of consumer behaviors
• Must have keen attention to detail, a high level of integrity, and logically sound
• Ability to convince others and explain information in clear terms
• Excellent problem-solving and analytical thinking
• Proficient in the use of the Microsoft Office package