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  • Posted: Mar 19, 2024
    Deadline: Mar 26, 2024
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  • The Outsource Company is a 100 % privately held Nigerian company offering BPO/ITES (Business Process Outsourcing/Information Technology Enabled Services), from its state of art 350+ seat (additional 1000 seat also in plan) call center facility in Abuja, Nigeria. Our world class facility offers end-to-end voice and non-voice BPO services globally. We are a...
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    Data Scientist

    Location - Lagos

    Salary - N450K

    • Responsible for transforming every unit of the Agency into a data-driven organization. You will play a crucial role in translating our data into insights & helping us leverage the data to identify opportunities for product improvements, spot trends, as well as recognize potential issues and offer solutions.
    • Gather and integrate data from various sources, such as claims, medical records, customer databases, and external sources.
    • Work with different units to identify data analytics needs for the different business units
    • Perform exploratory data analysis to uncover trends, patterns, cost drivers and conduct statistical analysis and hypothesis testing to identify factors affecting utilization and outcomes.
    • Perform data profiling to identify anomalies
    • Develop models to predict claim costs and assess the impact of different policy provisions.
    • Ensure data quality by cleaning, preprocessing, and transforming data for Actuarial analysis.
    • Develop predictive models to assess the risk associated with different insured groups and sub-groups.
    • Build actuarial models to estimate premiums, loss ratios, and reserves. This function would be done with the Actuarial Unit.
    • Use data analytics to improve customer experience by personalizing insurance offerings, optimizing communication, and providing recommendations for wellness programs
    • Create fraud detection models and algorithms to detect and prevent fraudulent claims, such as billing irregularities and false claims.
    • Segment policyholders data based on demographics, health conditions, and other factors to tailor insurance offerings and marketing strategies.
    • Analyse customer behaviour to improve retention and cross-selling opportunities.
    • Create models to manage and mitigate health insurance risks, including reserve estimation, reinsurance decisions, and risk adjustment strategies.
    • Analyse healthcare utilization patterns to optimize network design, provider contracts, and benefit design.
    • Create reports and dashboards that provide insights into key performance indicators, claims trends, and business metrics for management including Monitoring & Evaluation unit and the Actuarial unit.
    • Ensure that data analysis and modelling activities comply with industry regulations and standards.
    • Promote a data culture within the Agency
    • Continuously evaluate and refine data models and analytics processes to enhance accuracy and efficiency

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    Method of Application

    Interested and qualified candidates should forward their CV to: engage@weoutsourceafrica.com using the position as subject of email.

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