Data Comms Engineer at Shell Petroleum Development Company

What is the Role?

He will work in conjunction with the Datacoms Operations Lead, other services leads and Network designer, to provide services as listed below:

• Ensure predictable network landscape functionality according to design in Shell Nigeria.
• Ensure timely preventive maintenance of network components are carried out across the landscape.
• Ensure continuous network service availability by optimizing utilization of network paths to maintain OLA.
• Establish functional IT network systems that support Shell businesses and functions by minimizing Business Critical Major Incidents and reducing Mean-Time-To-Restore service.
• Supervise and hold contracts used to deliver resilient and cost effective network connectivity.
• Drive configuration management for network systems in Nigeria to ensure dependable disaster recovery.
• Maintain up to date documentation representing the landscape at all times – network drawings.
• Collaborate with other teams (Field Telecoms, Offshore IT, PCD, Hosting & Storage, Security, Collaboration etc.) to ensure continuous maintenance of connectivity requirements.
• Carry out configuration management of all installed networks; management of inventory of Network assets via ServiceNow; effect decommissioning of redundant assets, evacuation from site and de-registration from asset register; follow through asset disposal processes as appropriate; be the focal for all change management for networks.
• Ensure Third Party connectivity to Shell network is validated and all IRM requirements are actively embedded.
• Manage integrity of assets; ensure governance processes and physical state of systems in managed Datacoms Room facilities are in top condition.
• Participate in all Telecoms (and related) Project activities associated with connectivity to ensure operational viability and supportability.
• Focal for remediation of all identified vulnerability on data network infrastructure and embedded the learnings in the network policy and processes to keep the landscape safe from negative Cyber activities.
• Be the technical focal for handover of all Network related services and components delivered by projects.

What We Need from You?

• Minimum Education or Certification: Minimum of 4-year Degree University degree in Computer Science, Applied Sciences or Electrical/Electronics/Communications Engineering, with minimum 10-year experience in Backend IT Infrastructure Support, of which at least 7 years must have been in IT Infrastructure service support specific to Datacoms networks.
• Must be a networking specialist (at least CCNP level), with proven extensive experience in Cisco networks and systems.
• Must have experience of integrating Cisco systems with other platforms - PABXes, Microwave Radio systems, Firewalls and related components (Alcatel, Eclipse, RAD, Juniper, etc).
• Must have extensive Knowledge in provisioning voice services via Cisco infrastructure and secured plant.
• Broad multifaceted stakeholder management - working directly with production assets, MNS ISPs etc.
• Proven record of delivering against stretched targets
• Quite inclined to Team Working.
• Experienced in operational support and demonstrate landscape change management capabilities to achieve target operating model.
• Proven record of delivering against stretched targets
• Good understanding and knowledge of HSSE – should be able to be show past exemplary behaviors in HSSE.
• Skill level experience in contract management will be an advantage
• Skill level experience in budget management will be an advantage