Data Center Facility Lead at MainOne

Responsibilities

• Work closely with DC Operations team to raise all the required PRs and be the focal point of contact with procurement for all DC requirements.
• Assist in all vendor contracts to ensure service delivery are in line with the agreed SLA.
• Work Closely with the command centre pull for Remote hands and eyes services for Customers in the DC & CLS.
• Track and report on adherence to scheduled maintenance by operations team and vendors for DC & CLS infrastructure.
• Maintain records of all maintenance and incidents both in hard copy and scanned copies on mainyard.
• Work as the incident management officer for the DC and CLS
• Work closely with support services to ensure all site requirements in terms of consumables and supplies are maintained onsite with adequate buffers.
• Coordinate the House Keeping staff deployed to the DC/CLS, ensure the entire DC premises are kept clean and orderly.
• Assist to prepare and submit weekly DC management update reports covering all incidents and activities for review.
• Work closely with operations team and support services to coordinate fuel ordering and supply to ensure DC always has adequate stocks.
• Supports in managing and maintaining the Data Centre store and spares, ensuring return/replacement of spares are done as at when due.
• Provide other engineering supports to DC Operations team as may be required from time to time.
• Participates in Engineering/ technical sessions aimed at Data Centre process improvements.
• Performing other duties as requested by the DC Operations team and COO Data Center.

Qualifications, Skills & Competencies

• Bachelor's Degree in Computer Sciences, Information Management or related engineering field.
• Excellent verbal and written communications skills
• Knowledge of Data Centre facilities such as UPS, HVAC, BMS, Access control and surveillance systems.
• Proficiency in Microsoft Office tools.