Data and Innovation Officer at Pan African Capital

• To support the organizations drive for innovation, leveraging data for new product development, process improvement and enhance existing products and services
• Collaborate with IT for database performance management, security, installations, upgrades, patches, backup, recovery, and capacity planning.
• Proactively monitor and maintain database environments, ensuring optimal performance and capacity planning.
• Collaborate with each department and other team members to create and deploy disruptive products.
• Develop and manage backup and recovery processes, including disaster recovery.
• Provide IT support to colleagues via a remote service desk or in a face-to-face capacity, helping set up systems, user accounts and resolve issues.
• Conducts research regularly to stay current and abreast of emerging and innovative practices to help business growth.
• Support our data and digital strategies in delivering more efficient services to clients
• Ensure database security, roles, and profiles are properly managed.
• Design and implement normalized database structures that meet strict security requirements.
• Provide on-call support for 24/7 database coverage.
• Ensure data accuracy and quality for upload to applications.
• Develop standards for data handling and archiving.
• Maintain data management plans and instructions.
• Collaborating with team members to collect and analyze data
• Oversee integration of new technologies into data standards.
• Structuring large data sets to find usable information
• Evaluate database changes against business requirements.
• Assess system performance and recommend improvements.
• Interpret data and communicate the results in a manner that is understood by the business.

Education / Business Degree     

• BSc/HND Computer science/Data Science/Information Tech or related field
• Strong expertise in data manipulation tools(Power BI, Tableau, Looker)
• Strong Analytical Skills
• Strong communication skills to explain complex data to non-technical stakeholder.

Knowledge 

• Experience with modern database technology
• Troubleshooting of hardware (server, laptop, printers
• Microsoft Application knowledge 

Skills 

• Strong database administration skills.
• Experience with RDBMS and database design.
• Excellent analytical and problem-solving skills.
• Strong communication skills for technical and non-technical stakeholders.
• Ability to work under pressure and meet deadlines.
• Strong time management and organizational skills.
• Experience with data security and compliance.
• The ability to use digital tools and technology to improve business performance and client services.
• A desire to use innovation to continuously improve services.
• Ability to analyze and interpret large datasets.
• Good understanding of the capital market

Behavioural Qualities 

• Goal Getter
• Team Player
• Strong knowledge of data tools and technologies
• Ability to drive change
• Problem solving
• Time management

Key Performance Indicators

• Ensure daily, weekly and monthly back up of data, back up of data at offsite locations.
• Secure and safe data on and off site
• Ensure seamless dividend payment
• System support
• Achieve clean data across all data set
• Tracking the origin and movement of data within the organization
• Number of new products or improvements introduced into the market
• Number of idea generation and Idea conversion rate
• Data integration success rate
• Customer satisfaction with new products