Data Analyst at UPDC Plc

Responsibilities
Business Performance Analysis:

• Monitor and analyse operational and financial data across estates, client sites, and service contracts. •
• Prepare regular performance dashboards and reports, highlighting trends, variances, and insights.
• Identify underperforming areas and recommend improvement strategies.

Data Collection & Reporting:

• Develop and manage tools for collecting data from various departments
• Generate timely, accurate, and detailed reports on KPIs including revenue, cost per site, service efficiency, and customer satisfaction.
• Assist in preparing board and management reports with key metrics and strategic updates

Process Improvement & Operational Efficiency:

• Map, evaluate, and analyse current business processes across FM operations
• Recommend automation opportunities or process re-engineering to improve workflow, reduce waste, and increase efficiency
• Work with relevant departments to implement improvements and track progress.

Budgeting & Forecasting Support:

• Collaborate with finance to develop and monitor budget performance.
• Assist in forecasting income, expenses, and service costs based on trends and contract data.
• Track budget adherence and flag critical deviations.

Strategic Planning & Project Support:

• Provide analytical support for business development initiatives and new service models.
• Support feasibility studies, market research, and competitive benchmarking for new projects or expansions.
• Develop business cases and financial models to evaluate ROI on initiatives.

Requirements

• Interested candidates should possess a Bachelor's Degree with 2 - 4 years experience.