IT Officer at Damien Foundation

Duties and Responsibility

• Offer daily operations and systems support to personnel
• Verify functionality of hardware and software components
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Restricting access to unauthorized sites, downloads and users.
• Setting up accounts for staff, educate them on log in and resolve issues arising
• Troubleshoot hardware and software issues in person, remotely and via phone
• Investigating, diagnosing and solving computer software and hardware faults
• Maintaining records of software licenses.
• Perform training as when needed on custom softwares
• Updating systems where necessary.
• Delivering IT reports.
• Managing Staff official email addresses.
• Monitor the functioning of software applications
• Prepare and update system/software documentation and reports
• Perform any other duties that may be assigned from time to time
• Server/Software Administration
• General administrative support.

Educational / Experience Requirements and Skills

• Applicants must possess a B.Sc / HND in Computer Science or any other related field
• Minimum of 1 year working experience in relevant capacity.
• Experience/ knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), enterprise backup and recovery procedures, and system performance monitoring.
• Experience/ knowledge of Microsoft Office suites/applications