Cyber Security Operations Engineer at TLScontact

Job Description

The candidate will work as a support Tier 2 to troubleshoot and remediate the security issues raised. Additionally, the candidate will:

• Administer the security tools and support the maintenance of related operational and procedural documents.
• Working with the Cyber Security Operations Manager,
• Continuously identify improvement opportunities for the security technology landscape to provide enhanced capabilities for risk mitigation, and apply such changes, whilst following relevant Change Management practices. Close collaboration with the other teams is necessary to handle required remedial actions and troubleshoot security issues. the remediation actions and troubleshooting of security issues.
• Eases with IT technologies and curiosity will lead him to be up to date with the latest technologies and to learn in every situation.
• As a member of the Cyber Security function, the candidate cares about the security image shares and remind the practices related to internal security standards to users.

Service support & operation: ·

Administration support and troubleshooting of Cyber Security tools under the following perimeter which includes but not limited to:

• Anti-malware, Web-Proxy, email proxy, SIEM, CASB and Active Directory GPO ·
• Improve workstations security by reviewing and applying security hardening configuration
• Work on Cyber Security issues and tickets as a Tier2 · Reporting for health and maintenance of Cyber Security tools environment
• Daily log review through the company central log solution and Cyber Security consoles
• Maintain the administration and end-user documentation of the Cyber Security tools
• Travel to our centers, and fix problems/findings on a limited timeline where needed
• Collaborate with other the teams in IT department.
• Perform daily Cyber Security tasks. Service improvement
• Collect and review evidence of compliance
• Proactive role in assessing risk against internal and external attacks
• Conduct security research on cyber security tools, threats & vulnerabilities and follow the latest security issues
• Implement new technologies and apply configuration changes to improve existing tools and provide enhanced capabilities

Requirements:

• Candidate must be comfortable working with technology products and be willing to work in a dynamic fast-paced operational environment.
• English language fluency- French or Mandarin fluency is a plus
• 2-4 years of system and/or network administration experience
• Experience and detailed knowledge on system and network security, application security and/or cryptography is a plus
• Knowledge on the network and web-related protocols (TCP/IP, HTTPS, IPSEC, …)
• Any security certification is a plus
• Good communication and organization skills
• Good writing skills and ability of analysis
• Ability to work under pressure and meet deadlines
• Ability to work in a multicultural environment
• Good to have AWS security knowledge
• Good to have cyber threat intelligence experience/knowledge
• PowerShell scripting knowledge