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  • Posted: Mar 28, 2026
    Deadline: Not specified
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  • At Swapcard we help leading tradeshow and conference organizers to grow their revenue YoY, by accelerating their digitalization, increase attendee satisfaction and exhibitor ROI. We believe that event organizers must use technology to sustain their growth and become data-driven.

     

    Customer Support Specialist - EMEA

    What you will be doing?

    • Support all users of the platform before, during, and after their event
    • Run regular webinars for event organizers and exhibitors
    • Help the event team create content for attendees, exhibitors and organizers
    • Provide online and/or onsite support for events throughout their duration

    Your Profile

    • Prior experience in customer service, support or project management
    • Experienced and/or interested in tech and events
    • Excellent interpersonal skills
    • Collaborative with the ability to work autonomously
    • Service-oriented & empathetic toward clients
    • Startup mindset - ready to learn, adapt and initiate quickly
    • Passionate, proactive, and involved
    • Optimistic and calm when under pressure
    • Available to work on a weekend and flexible with working on shifts

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Swapcard on jobs.lever.co to apply

    Build your CV for free. Download in different templates.

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