Customer Support Officer at Prestigious Consulting Group

Job Summary

• The Customer Support Officer is responsible for coordinating daily activities and operations within the pharmacy and nursing school, providing exceptional customer service, and handling customer inquiries and complaints.

Key Responsibilities

• Manage customer inquiries and complaints in a professional and timely manner.
• Coordinate daily activities and operations within the pharmacy and nursing school.
• Serve as the first point of contact for customers, providing information and support.
• Ensure seamless customer experience, resolving issues promptly.
• Collaborate with teams to improve customer satisfaction.

Requirements

• Excellent communication and interpersonal skills.
• Customer service experience.
• Ability to work under pressure.
• Strong problem-solving skills.
• Familiarity with healthcare operations (an advantage).