Customer Support Officer at Celtrack Security Tech Limited

Location: Gwarimpa, Abuja (FCT)
Employment Type: Nysc

Responsbilibites

• Respond promptly and effectively to incoming customer enquirers through our various channels ( phone and social media)
• Receive and manage all product and service complaints by clarifying the customers complaint, identifying the cause of the problem and provide solution
• Document and escalate all customers issues
• Follow up on customers
• Provide product and service information to customers
• Build and develop customer relationship
• Achievement of individual monthly KPI

Requirements

• Candidates should possess a Bachelor's Degree
• 0 - 1 year relevant work experience.
• Should be Female NYSC member
• Must live within Gwarimpa, Kubwa, Dawaki, Lifecamp, Utako, Mpapa
• Must be sales driven
• Good communication skills
• Willing to learn and develop