Fieldbase Services Limited is a provider of integrated communication, navigation, and surveillance sales and support services to African industries such as Maritime, Oil & Gas, Mining, and NGOs. The company has offices located in Port Harcourt and Lagos.
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This is a full-time, on-site role for a Customer Support Engineer (1st & 2nd Line) based in Lekki.
The role involves providing top-tier customer support, troubleshooting technical issues, delivering field services when necessary, and offering effective technical support.
Daily responsibilities may include responding to inquiries, resolving customer problems, performing on-site technical checks or installations, and maintaining detailed service documentation.
Qualifications
Proficiency in Customer Support and effective Communication skills.
Strong troubleshooting abilities and capability in Technical Support.
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