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Healthtracka is a digital health platform making medical diagnostics accessible and affordable with at-home lab testing and digital results. Book your lab tests such as; Covid-19 PCR tests, STD tests, Full Body Checkup tests, Domestic Staff tests, Pre-wedding tests, Malaria/Typhoid & Wellness Tests, Fertility Tests & Many others. Why Hea...
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As a Customer Support Associate, you will be responsible for providing helpful information to customers, answering questions and responding to complaints/queries made by all customers. You will work closely with all departments relating to customers’ needs to ensure customer satisfaction.
Ultimately, you should be able to present yourself in a manner that portrays the company in a positive light by providing friendly and prompt service. As the main point of contact, be informed that your conduct can even generate additional sales for the company.
The goal is to ensure exceptional service standards and sustain high customer satisfaction.
Responsibilities
Requirements
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