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  • Posted: Jun 6, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    T40 is a mobility technology solutions provider. We help transport businesses digitize their operations and set them up for growth & increase in sales.
    Read more about this company


    Customer Success Intern

    Job Description

    • We are seeking a dedicated and proactive Customer Success Assistant to join our team.
    • In this role, you will be responsible for providing exceptional customer support and ensuring our clients' success.
    • You will assist with onboarding new customers, resolving inquiries, and maintaining strong customer relationships.
    • The ideal candidate is a highly organized individual with excellent communication skills and a customer-centric approach.


    • Serve as the primary point of contact for customer inquiries and support requests.
    • Assist in onboarding new customers and providing product demonstrations.
    • Address customer concerns, resolve issues, and provide timely solutions.
    • Proactively engage with customers to ensure their success and satisfaction.
    • Collaborate with cross-functional teams to ensure smooth customer experiences.
    • Monitor customer usage and identify opportunities for product adoption and expansion.
    • Maintain accurate and up-to-date customer records and interactions in CRM software.
    • Collect and analyse customer feedback to drive product improvements.
    • Contribute to the development of customer support resources and knowledge base.

    You are a good fit for this role if you have;

    • HND / Bachelor's Degrees in any field or Diploma with 0 - 1 year relevant work experience.
    • Previous experience in customer service or support roles.
    • Strong verbal and written communication skills.
    • Excellent problem-solving and decision-making abilities.
    • Empathetic and patient approach to customer interactions.
    • Detail-oriented with strong organizational skills.
    • Proficient in using customer support software and CRM platforms.
    • Willingness to learn and adapt to new processes and tools.

    Method of Application

    Interested and qualified? Go to T40 Technologies on to apply

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