Customer Success (Intern) at I-Sense Ville Consult

Job Overview:

I-SenseVille Consults is seeking a Customer Success Intern (NYSC) on behalf of our client, an IT Consulting firm specializing in technical training. This role is ideal for a proactive and customer-focused NYSC Corps Member who is eager to develop skills in client relationship management, customer support, and service delivery.

Location: Magodo, Lagos

Work Mode: Full Time, Onsite excluding CDS Days

Salary: 50,000 Monthly (Net)

Key Responsibilities:

• Assist in onboarding and supporting clients throughout their training programs.
• Respond to customer inquiries and resolve issues promptly.
• Maintain customer engagement and follow-up to ensure satisfaction.
• Gather feedback and contribute to service improvements.
• Collaborate with internal teams to enhance customer experience.

Requirements:

• Must be a current NYSC Corps Member (preferably posted to Lagos).
• Strong communication and interpersonal skills.
• Ability to multitask and work in a customer-facing role.
• Basic knowledge of IT or technical training is an advantage.
• Eagerness to learn and grow in a fast-paced environment.

Benefits:

• Hands-on experience in customer success and relationship management.
• Possible retention after the internship based on performance.