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Elephant is a health technology company tackling the big problems in global healthcare. Founded by doctors and driven by technical expertise, we are building a platform that improves outcomes, reduces costs and makes healthcare accessible for all. Our software digitises medical clinics, connects patients with healthcare systems, and empowers practitioners an...
As an Elephant Customer Success Coordinator, you will be responsible for deploying Elephant’s software in hospitals and health facilities across the country, training frontline healthcare workers, and providing day-to-day aftercare and technical support to facilities.
This role requires frequent travel within Nigeria.
What you’ll do:
The Customer Success Coordinator is responsible for the following activities:
Launch facilities (onboarding):
Customer support / aftercare (account management):
Sales support:
Others:
Requirements
Essential:
Desired:
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