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  • Posted: Jan 11, 2022
    Deadline: Not specified
  • Designed to answer the unique needs of talent management, promotions, casting calls, film-making, and television production; Zamantee provides access to one of the largest, most diverse talent database in Nigeria available and designed to make the casting process as fast and easy as logging in and opening an email. Talents are able to create online profiles on Zamantee utilizing photo, audio, and video capabilities. After completing the profile, a member can view casting calls specific to his or her area of talent and submit to recruiters.
    Read more about this company


    Customer Service Support

    We are hiring a customer service support to manage talent queries and support clients. You will also be asked to process registrations, meetings, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.


    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Meeting with prospective clients once a while
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Managing a team of junior customer service representatives.
    • Ensure customer satisfaction and provide professional customer support.

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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