Customer Service Representatives at VITRA (C-ceramica Operations Limited)

Job Description

• Welcome incoming clients warmly into the Showroom introducing products and services
• Attend to all inquiries online, at the showroom and on phone executing excellent knowledge of Vitra / Woodscope products and services
• Preparing quotations using MS Excel for presenhtation and payments
• Using office POS Machine/Bank transfers to collect payments and send to Accounts Department for processing
• Prepare Invoice orders using Microsoft NAV software and send to the warehouse appropriately for collection of goods paid for
• Cordinating and sortingShowroom pick ups by instructing the office assistants and cleaners to help client with items from showroom to thier vehicles
• Multitasking when instructed to assist other departments when applicable
• Type official documents using MS Word while sending official mails and reports via Email
• Send daily and weekly reports on official Teams Google sheets
• Meet up to set monthly targets by being proactive and productive
• Attend scheduled trainings and represent the Company during Conferences and Exhibitions
• Being a good Team player for the growth of the Company.

Job Requirements

• Candidate Must be Female from (25-30 years of age) and reside withing the FCT Environs.
• Candidate should be a Graduate with a BSc in relevant courses,
• Candidates with a B.Sc in Engineering or Quantity Survey are at an advantage for the position
• Candidate should have a Customer Service Experience in a showroom for about 2 years at least
• Candidate should speak Fluent English and have good Etiquette, should have proper Grooming Appearance
• Having experience in a Wood/Furniture Company would be added advantage.

Required Technical Skills:

• Candidate Must be proficient in MS Excel, MS Word and be able to Navigate the Internet space
• Able to operate a PC.