Customer Service Representative at VITRA (C-ceramica Operations Limited)

Job Description

• We are seeking a dynamic and results-driven Customer Service / SalesOfficer to join our team.
• The Sales Officer will be responsible for identifying new business opportunities, building and maintaining client relationships, and achieving sales targets.
• This role requires a proactive approach to sales, strong negotiation skills, and the ability to thrive in a fast-paced environment.

Responsibilities

• Identify and pursue new business opportunities through prospecting, cold calling, field marketing and networking.
• Build and maintain relationships with clients to understand their needs and preferences.
• Present and demonstrate products or services to prospective clients.
• Negotiate contracts and pricing terms to close sales deals.
• Collaborate with internal teams to ensure timely delivery of products or services.
• Track sales activity and maintain accurate records using Microsoft NAV software.
• Stay abreast of industry trends and competitors' activities.
• Attend trade shows, conferences, and networking events to generate leads and promote brand awareness.
• Provide regular updates and reports to management on sales performance and market trends.

Qualifications and Requirements

• Bachelor's Degree in Business Administration, Marketing, or a related field.
• Must be Female between ages 25-35.
• Must reside within the FCT and its environs and not outskirts.
• 2+ years of experience in sales roles.
• Proven track record of achieving sales targets.
• Excellent communication and negotiation skills.
• Strong customer service orientation.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite.

Skills Required:

• Strong negotiation and persuasion skills
• Excellent communication and interpersonal abilities
• Proven track record of achieving sales targets
• Ability to work independently and as part of a team
• Proficiency in CRM software and Microsoft Office Suite
• Customer service orientation and relationship-building skills.