Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
TopHedge Group is a multinational firm with professionals which specialize in Business Consulting, Human Resource, ICT Solutions, Insurance, Coporate Training and Real Estate Management We work in all major sectors of the economy and have consultants who have requisite sector experience. Since inception, our innovative solutions have earned us the trusted...
Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements and skills
Interested and qualified candidates should forward their CV to: recruitments@tophedgegroup.com.ng using the position as subject of email.
Build your CV for free. Download in different templates.
Join our happy subscribers