Customer Service Representative at The Borough Lagos

• We are seeking a young, vibrant and customer-focused Customer Service Representative for an event and rental company.
• The successful candidate will provide exceptional support to our clients, manage inquiries, emails, and oversee logistics from the warehouse to events.

Responsibilities:

• Respond to client inquiries via our social media channels, email
• Manage email correspondence and maintain accurate records
• Coordinate logistics for events, ensuring timely delivery and setup
• Monitor warehouse inventory and track event equipment movement
• Collaborate with team members to ensure seamless event execution
• Provide exceptional customer service and resolve issues promptly

Requirements:

• 1-2 years of customer service experience
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Basic computer skills
• Availability to work flexible hours, including weekends and holidays