Customer Service Representative / Store Sales Representative at Tempkers Limited

Job Description

• As a Customer Service/Sales Representative at our Client's Skin Care Brand, you will be the face of thebrand, responsible for providing outstanding customer service and driving sales growth.
• Your role will involve engaging with customers, assisting them in making informed choices about theproducts, and ensuring their overall satisfaction.

Key Responsibilities

• Customer Engagement: Interact with customers in a friendly and professional manner, both in person and over the phone.
• Product Knowledge: Develop in-depth knowledge of our skin care products and their benefits to effectively assist customers.
• Sales: Actively promote and sell our products to meet or exceed sales targets.
• Customer Support: Address customer inquiries, resolve issues, and provide guidance on product selection and usage.
• Visual Merchandising: Maintain visual merchandising standards in the store, ensuring a visually appealing and well-organized display.
• Inventory Management: Assist in managing inventory levels and stock replenishment.
• Payment Processing: Handle cash and electronic payments accurately and securely.
• Dress Code: Maintain a very good dress sense and adhere to the brand's dress code standards.

Qualifications

• Bachelor's Degree from a reputable institution.
• Completion of the NYSC (National Youth Service Corps) program.
• Exceptional interpersonal and communication skills.
• Strong passion for and knowledge of skin care products and the beauty industry.
• Proven track record in sales or customer service roles.
• Excellent dress sense and grooming standards.
• Enthusiastic, proactive, and results-oriented.
• Ability to work well in a team and independently.
• Familiarity with point-of-sale (POS) systems is a plus.