Customer Service Representative at Print Anything

Location: Central Business District, Abuja

Job Description

• Nigeria's most popular printing company with a very exciting workforce, seeking creative talents with the ability to bring on fresh ideas and solve problems. If you are looking to start your career in Customer Service and to join a fast-growing business where employee welfare is taken very seriously, then this role is for you.
• This Customer Service role will expose you to strong technical skills that you need to grow a rewarding career and potentially achieve growth within the business.

Duties & Responsibilities

• Communicating with customers through various channels
• Acknowledging and resolving customer complaints
• Building strong product knowledge so that you can answer questions at all times
• Processing orders
• Ensure customer satisfaction and provide professional customer support
• Developing the business and identifying rising opportunities
• Building long-term relationship with prospective customers
• Evaluating current performance of the business and finding ways to help the business reach its full potential.

Requirements
The ideal candidate should possess:

• Minimum ND qualification
• Previous experience in a customer service role
• Excellent communication skills
• The ability to stay calm under pressure and keep to deadlines
• Strong problem-solving & creative skills
• Strong sales and negotiation techniques
• Team working and leadership skills
• Attention to detail
• Time management and organisation skills
• Ability to work unsupervised.

Working Hours:

• Monday to Friday 8 am to 5:30 pm.

Salary
N45,000 - N60,000 monthly (Negotiable and based on experience).