Customer Service Representative at Outcess Solutions Nigeria Limited

At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations

• Location Lagos MAINALAND

Location: Lagos Mainland Ikeja

Job Description

• Build customer interest in the service and product offered by the company.
• Educate customer on new and existing products on the network.
• Effective and professional Brand cross selling of company products & services.
• Deliver world class customer service by cross selling with vibrancy and personal confidence.
• Provide accurate product information and serve as a knowledgeable resource for customer.
• Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
• Follow through on commitments made to customers in the course of selling.

Qualification

• Interested candidates should possess a B.A/B.Sc/HND/OND/NCE/B.TECH, qualification.
• Candidate Must have served (NYSC)
• Candidate must not be more than 34years
• Good  and Effective communication skill
• Job knowledge (Customer Service/Customer Service Representative)
• Time Knowledge
• Applicant must have basic computer knowledge(Computer savvy, Tech-Savvy)
• Applicant must have the ability to communicate fluently in English language