Customer Service Representative (Male) at Monmartt Kids

Responsibilities

• Attend to customers online via various platforms.
• Answer phone calls.
• Attend to customers online via all platforms.
• Maintaining a positive, empathetic and professional attitude towards customers at all times.
• Acknowledging and resolving customers' complaints.
• Processing orders, forms and requests.
• Keeping records of customers interactions, transactions, comments and complaints.
• Ensuring customer satisfaction.

Qualifications

• Interested candidates should possess an OND, HND, or B.Sc Degree with 1-2 years experience.
• Must be a Male for gender balance

Working Hours:

• Mondays to Saturdays: 8:30am to 7pm - Adeniji Branch
• Sundays: 12:00pm to 06:00pm. (Yaba Branch)
• 6 Off days in a month including 2 Sundays.

Salary

N50,000 - N60,000 / Month.