Jobs Career Advice Post Job
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

Oops! It seems this job from Kuddy Cosmetics has expired
View current and similar jobs using the button below
  • Posted: Jan 13, 2025
    Deadline: Jan 27, 2025
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • For over 40 years, Kuddy Cosmetics has been a leading name in the beauty and makeup industry in Nigeria with an availability of over 20,000 skincare and makeup products on shelves in 15 locations in Nigeria. All products are carefully selected to meet the various needs and requirements of all our consumers. In addition to retail and distribution channel m...
    Read more about this company

     

    Customer Service Representative

    Location: Tradefair, Lagos

    Job Summary

    • Are you passionate about providing excellent customer service?
    • Kuddy Cosmetics, a leading name in the beauty industry, is looking for an enthusiastic and dedicated Customer Service Representative to join our team and ensure exceptional customer experiences.

    Key Responsibilities

    • Respond promptly and professionally to customer inquiries via phone, email, and social media platforms.
    • Assist customers in selecting products, resolving complaints, and processing orders.
    • Maintain an in-depth knowledge of Kuddy Cosmetics' product range to provide accurate recommendations and advice.
    • Manage and update customer accounts, ensuring accurate records of interactions.
    • Collaborate with the sales and logistics teams to ensure timely delivery and customer satisfaction.
    • Handle returns, refunds, and exchanges in line with company policies.
    • Monitor and analyze customer feedback to identify areas for improvement.

    Qualifications and Skills

    • Minimum of an OND/HND/Bachelor's degree in a relevant field.
    • Proven experience in a customer service role, preferably in the beauty or retail industry.
    • Excellent communication and interpersonal skills.
    • Strong problem-solving abilities and a customer-first mindset.
    • Proficiency in using customer service software and tools.
    • Ability to multitask and work effectively in a fast-paced environment.
    • A genuine interest in beauty and cosmetics is a plus!

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV and a Cover Letter to: Careers@kuddycosmetics.com using "Application for Customer Service Representative – Kuddy Cosmetics" as the subject of the email.

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Kuddy Cosmetics Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
 
Send your application through

GmailGmail YahoomailYahoomail