Customer Service Representative at JV Management Consulting

Job Description

• We are looking for a Customer Service Representative to provide exceptional support to our wellness clients.
• You will be the first point of contact for inquiries, bookings, and feedback, ensuring every client feels valued and supported.

Key Responsibilities

• Respond promptly to client inquiries via phone, email, and chat.
• Assist clients with bookings, program details, and wellness service guidance.
• Maintain client records and ensure accurate data entry.
• Resolve client concerns professionally and efficiently.

Requirements

• 1 - 2 years relevant work  experience
• Excellent communication and interpersonal skills.
• Experience in customer service or client support roles is an advantage.
• Ability to handle multiple inquiries and work under pressure.
• Strong problem-solving and organizational skills.