Customer Service Representative at HRLeverage Africa

Job Responsibilities

• Social Media Content Creation and Posting.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Responding promptly to customer inquiries.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.

Job Requirements

• Candidates should possess a Bachelor's Degree qualification.
• 1 - 2 years work experience.
• Must be Social media and Tech Savvy Individual.
• Proven customer support experience or experience as a Client Service Representative
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Customer orientation and ability to adapt/respond to different types of characters.

Salary
N80,000 - N100,000 monthly