Customer Service Representative at County Cargo

County Cargo is looking for a friendly and helpful person to take care of our customers.

What you'll do:

• Answer questions and solve problems for customers through email, phone, or in person.
• Make sure everyone has a great experience with County Cargo.
• Keep track of customer information and generate reports for the store manager.
• Create posts for social media that are fun and informative.
• Help keep existing customers happy so they come back again and again.
• Give great customer service and handle any administrative tasks that come up
• Do your best to reconnect any customers who haven't been using our services lately.

Job Requirements:

• 1-2 years of experience helping customers or something similar.
• You're organized and can clearly explain things to others.
• You know how to use Microsoft Word and Excel.
• You can work weekends, holidays, or different hours when needed.
• You're comfortable using the internet.
• You show up on time.
• You're happy to help with anything extra that comes up.