Customer Service Representative at Chef Eros & Co

      JOB RESPONSIBILITIES 

• Interact with customers to offer guidance, point out our product packages and assist them in making purchasing decisions.

• Handle customer phone calls and emails in a polite, professional, and prompt manner.

• Attract potential customers by answering product and service questions and suggesting information about other products and services.

• Maintain in-depth product knowledge to provide customers with the best, most accurate information possible.

• Maintain customer records by updating account information.

• Resolve product or service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution.

• Ensure cleanliness of all customer-facing areas to maintain a positive business reputation.

• Behave respectfully and professionally to reinforce and elevate the business reputation and brand.

N.B: Candidates living around Lekki Phase 1, Lagos and with customer service experience in the food and hospitality industry would be considered.

Applicants should be ready to resume immediately.

Salary: N60,000