Customer Service Representative at Carlcare Development

Job Description

• We are seeking a Customer Service Representative to support our customers by handling inquiries, confirming orders, and resolving complaints. This is a great opportunity for individuals who are patient, responsible, and eager to learn. No prior experience is required,recent college graduates are welcome to apply!

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues and complaints, ensuring excellent customer satisfaction.
• Provide product information and assist customers in making informed decisions.
• Process online orders, returns, and exchanges accurately and efficiently.
• Work with the warehouse and shipping departments to ensure timely order fulfillment.
• Monitor inventory levels and update product listings as needed.

Qualifications

• Interested candidates should possess a Bachelor's Degree.
• No prior experience required, recent graduates are encouraged to apply.
• Proficiency in Microsoft Office (Word, Excel, etc.).
• Strong communication and problem-solving skills.
• Patient, responsible, and enthusiastic about customer service.
• Highly organized with the ability to thrive in a fast-paced environment.