Customer Service Representative at Advantage Health Africa

Job Requirements 

• B.SC /HND in social science/ related field of study       
• Minimum of 2 years work experience as a Customer Service Officer

Job Description 

• Manage / handle huge number of incoming phone calls
• Identify and resolve customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer through open and interactive communication
• Provide timely, accurate, valid and complete information to clients
• Set up client meetings.
• Ensure timely feedback is provided to client inquiry and ensure issues are resolved timely