Customer Service Rep. at HR Aid

Our client, a Retail Fashion Store is looking to hire a Customer Service Representive.

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Ensure customer satisfaction and provide professional customer support.

Requirements: 

• 1-2 years experience as a customer service representative.
• Proficient knowledge of customer service, and standard office practices and procedures.
• Proficient computer skills.
• Outstanding communication skills, both written and verbal.
• Strong people skills.
• Excellent phone etiquette.

Pay: NGN 80,000

Location: Lekki

Client: Retail Fashion Store