Customer Service Officer at Westfield Consulting April, 2025

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- Customer Service Officer at Westfield Consulting
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Posted: Apr 4, 2025

Deadline: Not specified
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Westfield Consulting is a management consultancy firm, specialized in Increasing Your Business Performance. It is our mission to help our clients make the right decisions & improve their organizational performance. As a partner to our clients, we work as integrated members of the team and strive to provide valuable deliverables that meet their goals. ...
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Customer Service Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 - 5 years
- Location Lagos
- Job Field Customer Care, Success and Service
Responsibilities
- Verification of KYCs.
- PEP and Sanction List checks, Risk classification.
- Corporate referee verification for corporate accounts.
- Documentation and record-keeping of Clients’ information.
- Amendment of account details when necessary.
- Removal of accounts from PND.
- Account upgrade.
- Onboarding agency banking accounts.
- Blocking and unblocking of accounts.
- Revalidation of clients’ information.
- Reactivation of dormant accounts.
- Portal onboarding for new clients.
- Monitoring USSD accounts and transactions.
- Investment Liquidation.
- ATM Card processing.
- QR Code generation.
- BVN Enrollment.
- Sending of broadcast messages.
- Sending regulatory and internalreports.
Requirements
- Candidates should possess a Bachelor's Degree in a related field with 2 - 5 years experience.
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Method of Application

Interested and qualified candidates should send their CV to: victor.allu@westfield-consulting.com using the Job Title as the subject of the email.

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Customer Service Officer at Westfield Consulting

Customer Service Officer

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