Customer Service Officer (Store Sales) at Tempkers Limited

Job Description

• As a Customer Service / Store Sales Representative with our Client's Beauty care brand, you will be the face of the brand, responsible for providing outstanding administrative and customer care support and driving sales growth.
• Your role will involve welcoming and engaging with customers, assisting them in making informed choices about the products, and ensuring their overall satisfaction.

Responsibilities

• Customer Engagement: Interact with customers in a friendly and professional manner, both in person and over the phone.
• Product Knowledge: Develop in-depth knowledge of our skin care products and their benefits to effectively assist customers.
• Sales: Actively promote and sell our products to meet or exceed sales targets.
• Customer Support: Address customer inquiries, resolve issues, and provide guidance on product selection and usage.
• Visual Merchandising: Maintain visual merchandising standards in the store, ensuring a visually appealing and well-organized display.
• Inventory Management: Assist in managing inventory levels and stock replenishment.
• Payment Processing: Handle cash and electronic payments accurately and securely.
• Dress Code: Maintain a very good dress sense and adhere to the brand's dress code standards.

Requirements

• Bachelor's Degree from a reputable institution.
• 0 - 2 years work experience.
• Completion of the NYSC (National Youth Service Corps) program is mandatory.
• Should be available to work Monday to Saturday, 9:00am-5:00pm
• Exceptional interpersonal and communication skills.
• Proven track record in administrative or customer service roles.
• Excellent dress sense and grooming standards.
• Enthusiastic, proactive, and results-oriented.
• Ability to work well in a team and independently.
• Familiarity with point-of-sale (POS) systems is a plus.
• Should be social media savvy.