Customer Service Officer at Prestigious Consulting Group

Job Description

• As a Customer Service Officer, you will be the first point of contact for our customers, providing timely and professional responses to their inquiries. 
• You will also play a key role in resolving customer complaints and improving our overall customer satisfaction.

Responsibilities

• Respond to customer inquiries
• Resolve customer complaints
• Provide product/service information
• Process customer transactions
• Maintain customer records

Requirements

• OND qualification with 1 - 2 years of experience. 
• Excellent communication skills
• Problem-solving skills
• Time management skills
• Customer service software knowledge.

Benefits

• Accommodation will be provided.