Customer Service Officer- PH at Endlex Properties & Development Ltd

Job Description

We are looking to hire a customer service officer to manage customer queries, complaints and answering phone calls .

Responsibilities

• Greet clients to the office and communicate with them to determine their purpose for the visit.
• Manage large amounts of incoming calls.
• Meet personal/sales targets and call handling quotas.
• Go the extra mile to engage customers.
• Respond to inquiries regarding available properties and property prices in different areas.
• Schedule appointments between clients based on the availability and convenience.
• Perform follow-up duties to ensure that all meetings are successfully carried out.
• Assist clients in filling out client personal information forms and ensure that all such documents are confidentially filed.
• Provide support in creating informational documents such as brochures and flyers to attract new clients.
• Provided support in clients and managing meetings by taking and recording minutes.

Requirements

• BA / B.Sc / HND or relevant qualification.
• A minimum of 2 years of proven experience in a similar role.
• Applicant must be a female
• Applicant must reside in port harcourt.
• Must be willing to work on weekends (Saturdays).