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  • Posted: Mar 13, 2023
    Deadline: Apr 3, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    OTP Internet Technology (9credit) is a Fintech company that provides quick loans to customers vis an online process. The company's major product is 9credit. 9credit is a quick loan app that is available on google play store for use by customers.
    Read more about this company


    Customer Service Officer

    Job Description

    • We are recruiting for a Customer Service Officer who can help us achieve our company’s financial goals. The ideal candidate for this position must be willing to work as part of a dynamic team.


    • interface with our customers via chats and mails
    • handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.
    • Maintaining a positive, empathetic and professional attitude toward customers at all times
    • Using computerized systems to access the details of customers.
    • Handling customer complaints, escalating to a supervisor when needed.

    Job Specifications

    • Minimum of B.Sc / HND in related field
    • Tech-savvy with working knowledge of Microsoft packages
    • Excellent communication skill (written and oral)
    • Patience, ability to manage stress and negotiation skill.
    • Open to working on Saturdays when required.
    • Candidates around Ikeja, Ogba and Ojota axis will be preferred.

    Method of Application

    Interested and qualified candidates should send their CVs to: using the Job title as the subject of the mail.

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