Customer Service Officer at Morgan Consultancy Services

Location: Lekki Phase 1, Lagos
Job Type: Internship

Job Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.

Job Qualifications

• Bachelor's Degree / HND
• Minimum of 1 year experience.

Salary

• N30,000 monthly.