Customer Service Officer at JNC International Limited

Job Summary

• The Customer Service Officer is responsible for providing exceptional service to customers by addressing inquiries, resolving complaints, and ensuring a seamless experience across all customer touchpoints. This role involves building strong relationships, maintaining a positive brand image, and ensuring customer satisfaction.

Qualifications:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum of 2+ years of experience in a customer service or supervisory role.
• Strong leadership and interpersonal skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office
• Ability to multitask, prioritize, and manage time effectively.
• Problem-solving and critical-thinking skills.
• A customer-focused mindset with a commitment to excellence.
• Strong organizational and analytical skills.
• Ability to motivate and inspire a team.